Refund & Returns Policy

Return & Exchange Policy

Return Period
You may return a product within 14 days of receiving your order, provided that it is in its original condition, unused, and in its original packaging.

Return Conditions

The product must be unused and in its original condition

All tags, labels, and accessories must be included

The product must be returned in its original packaging

Proof of purchase must be provided (invoice or receipt)

Non-Returnable Items

Used or damaged products (not caused by shipping)

Products without original packaging

Items sold under final sale offers or marked as non-returnable

Special orders or customized bulk orders

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Refund Processing

Once the returned item is received and inspected, you will be notified of the approval status. If approved, the refund will be processed to the original payment method within 7 to 10 business days.

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Exchange Policy

Exchanges are subject to product availability. If you wish to exchange an item, please contact our support team first to confirm availability.

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Damaged or Incorrect Items

If you receive a damaged item or the wrong product, please notify us within 48 hours of delivery. We will arrange a replacement or a full refund at no additional cost.

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How to Initiate a Return

To request a return or exchange, please contact us at:

AboHamama Stores

Phone: 01061344444
Address: